Enhance Report Summarization to enhance KM System

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Our client, a global financial professional services firm, was looking to leverage the power of Gen-AI to extract analyst reports to provide summarized views to business users and to enhance their KM system

Outcome

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15%

Efficiency gain allowed the teams to focus on higher-value tasks.

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30%

Increased proactive proposals, giving them competitive advantage.

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4/5

Customer satisfaction scores – context specific relevant information to the business users.

Challenge

Client’s KM group wanted to do-away with the manual extraction and summarization of analyst reports which was time-intensive for business team members, leading to under-utilization of valuable assets and compromised document quality.

Our Solution

  • Designed & developed a Llama2 solution to extract PDF reports from Azure cloud stored summaries in local DB.

  • Automated document selection flow, extraction to reduce manual intervention. Used open-source Retrieval augmented generation(RAG) tools and advanced prompting techniques (CoTs & DoTs) to provide relevant information to specific users.
  • Collate higher accurate outputs & Interactive UI to query through summarized outputs.

  • Integration with customer’s KM architecture- Azure AI Search, Azure Inference API for Llama2.

AIML Features Used

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Document Embeddings

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Response Evaluation

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Retrieval Enhancement

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Multi-document Content Integration

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Output Coherence

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Advanced Prompting Techniques

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